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New Content on Profitable Hospitality: Week of January 25, 2016
Latest Article: 5 Things Your Competitors Aren’t Doing (and you can) They try to copy your moves, but there’s a sameness about most of the restaurants and cafes in your street. You zig and zag while...
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Latest Training Resources for Restaurant, Staff & Managers: January 28, 2016
The latest training tips, suggestions and examples for hotel, restaurant, cafe, culinary, club, bar & server trainers and managers. The Training Resources on Profitable Hospitality are designed to...
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New Content on Profitable Hospitality: Week of February 1, 2016
Latest Article: Getting Customers (and Staff) to Appreciate You More Customers just don’t understand: how much it costs to put a dish together, or organise an event, employ staff or pay the rent. And...
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New Content on Profitable Hospitality: Week of February 8, 2016
Latest Article: How to Help Employees Understand (Tough) Business Conditions The world is not a pretty place at the minute: harsh economic news, conflict and uncertainty – you feel it in your business....
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Latest Training Resources for Restaurant Staff & Managers: February 11, 2016
The latest training tips, suggestions and examples for hotel, restaurant, cafe, culinary, club, bar & server trainers and managers. The Training Resources on Profitable Hospitality are designed to...
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New Content on Profitable Hospitality: Week of February 15, 2016
Latest Article: Gross! 22 Ways to Upset and Lose Customers – Checklist Check around you – the look, feel, smells and sounds that customers notice when they spend time at your bar, café or restaurant....
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New Content on Profitable Hospitality: Week of February 22, 2016
Latest Article: What Employees Should Never See or Hear We want to be open with staff and involve them in decisions and success. And the team may feel like ‘family’, but there are some things the kids...
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Latest Training Resources for Restaurant Staff & Managers: February 25, 2016
The latest training tips, suggestions and examples for hotel, restaurant, cafe, culinary, club, bar & server trainers and managers. The Training Resources on Profitable Hospitality are designed to...
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New Content on Profitable Hospitality: Week of February 29, 2016
Latest Article: How to Run Affordable ’20 Minute Training’ Sessions Don’t feel guilty when training is mentioned – there’s a lot can be done in a very short time. Show staff how to be quicker, smarter...
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New Content on Profitable Hospitality: Week of March 7, 2016
Latest Article: Smart not Boring: How to Use Health & Safety as a Marketing Plus Tough regulations and the employer’s Duty of Care are here to stay – let’s take advantage of it! If you’re doing the...
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New Content on Profitable Hospitality: Week of May 16, 2016
Latest Article: Reducing the Drama When Staff Resign Had someone quit unexpectedly? It’s costly, especially if they hold an important position. A colleague found out her operations manager was...
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New Content on Profitable Hospitality: Week of May 23, 2016
Latest Article: How to Attract Busy People for Lunch What happened to the lunchtime customers? They’re still around, but their needs have changed. Listed below are the core strategies from smart...
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New Content on Profitable Hospitality: Week of May 30, 2016
Latest Article: Flour Market – a great sales opportunity for artisan bakers and dessert makers I went to my first Sydney Flour Market last Sunday, along with another 1500 people – they were queueing...
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New Content on Profitable Hospitality: Week of June 6, 2016
Latest Article: A Neglected (Affluent) Customer Segment – Opportunity? We’re talking about the Baby Boomers – born 1945 to 1964. Some are retired, but that doesn’t mean any less desire to eat out,...
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New Content on Profitable Hospitality: Week of June 13, 2016
Latest Article: Clearer, Better Rules on Swearing and #*@ Language at Work Is it worse now than a few years ago? Yes – Gordon Ramsay and other celeb chefs have really pushed the boundaries, especially...
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New Content on Profitable Hospitality: Week of June 20, 2016
Latest Article: New Sources of Income For Every Hospitality Business If you only have one source of sales, you’re more vulnerable to ups and downs than if you have three or four – it makes sense. So...
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New Content on Profitable Hospitality: Week of June 27, 2016
Latest Article: 10 x 5-minute Cost Cutters It’s time for a shake-up – start a quick campaign to reduce costs and boost efficiency. Staff are expecting the boss to take this seriously, so strike when...
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New Content on Profitable Hospitality: Week of July 4, 2016
Latest Article: 25 Easy Events to Attract More Customers A lively calendar keeps staff and customers engaged, and shows that your business is fresh, creative and worth another visit. Think about the...
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New Content on Profitable Hospitality: Week of July 11, 2016
Latest Article: Quicker Ways to Test & Train Staff in Restaurant Essentials Training: we believe in it, and never have the time or budget. It’s usually over-planned and the sessions are too long....
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New Content on Profitable Hospitality: Week of July 18, 2016
Latest Article: Smarter Forecasting to Boost Sales & Stop Cost Blowouts With smart ‘future-watching’, you can adjust staff and purchasing to reflect expected business much more accurately. 4 Ways...
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